Academic Staff

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Dr. Mah Ngar-yin, Daphne Dr. Mah Ngar-yin, Daphne
Prof. MAH Ngar-yin, Daphne (馬雅燕教授)

Associate Professor
Director of the Asian Energy Studies Centre

Interdisciplinary research on smart energy transitions, comparative energy policies in Asian cities, smart grids, urban solar, energy communities

Office:AAB 1231
Tel:(852) 3411 5941
Fax:(852) 3411 5990
Email:daphnemah@hkbu.edu.hk
EDUCATION
  • Ph.D., The University of Hong Kong, Hong Kong
  • M.Sc., The University of Nottingham, UK
  • BSSc, Chinese University of Hong Kong, Hong Kong
ACADEMIC AWARDS
  • Faculty Performance Award in Team Teaching 2023/24 (Faculty of Social Sciences Team)
  • World’s Top 2% Scientist (2022) (named by Stanford University)
  • Faculty/School of Social Sciences Performance Award in Teaching (Team Teaching), HKBU (2024)
  • Performance Award in Scholarly Work for the Faculty of Social Sciences (2022), HKBU Faculty Award for Early Career Academic (Research)(2014), HKBU Chevening Scholarship
ACADEMIC SERVICES
  • Research fellow of University of the West of England Bristol (2024)
  • Research fellow of York St. John University (2024)
GENERAL

Dr. Daphne Mah is the Director of the Asian Energy Studies Centre and an Associate Professor in the Department of Geography at Hong Kong Baptist University. Named as one of the World’s Top 2% Scientists by Stanford University in 2022, Daphne has a rich academic and research background focusing on the social aspects of smart energy transitions, interdisciplinary studies across energy technologies (smart grids, solar power, wind energy, nuclear power, building energy efficiency), energy governance, and sustainability policy studies with a geographical focus on East Asia.

Since 2010, Daphne has led 32 research projects as a principal investigator, including major external grant-funded studies, totaling over HK$11.4 million. She has published extensively in top-tier journals, including Environmental Innovation and Societal Transitions, Energy Research & Social Science, Energy Policy, Geoforum, Journal of Cleaner Production, Environmental and Planning C, and The China Review. She is a founding convener of the Asian Low-Carbon Universities-Cities Network (ALUN) and the Hong Kong Solar Partnership, as well as a co-founding editor of the Journal of Asian Energy Studies. Daphne also serves as Chairperson of the Hong Kong Geographical Association (2023-2025).

Daphne received the Chevening Scholarship for her studies in the UK and was awarded the Performance Award in Scholarly Work at Hong Kong Baptist University in 2022. Before her academic career, she worked as a journalist for Ming Pao Daily News and led campaigns for Friends of the Earth (Hong Kong).

TEACHING

Global and regional energy governance, sustainability, climate change and energy policies (renewable energy, nuclear power, governance for energy, emission trading), environmental policy and politics in global cities, China and Hong Kong

  • GEOG 3007 Energy Problems and the Environment
  • GEOG 4065 Energy Policy and Analysis
  • GEOG 4016/GEOG 7540 Sustainable Energy and Technological Innovation in China
RESEARCH INTERESTS
  • Governance for smart energy transitions
  • Comparative energy governance in Asia
  • Smart grids
  • Renewable energy
  • Energy community
PROFESSIONAL AND COMMUNITY SERVICES
  • Chairlady (since 2023); Vice-Chairlady (20212-23); Exco Member (2019-2021); Honorary Secretary (2013-2019), the Hong Kong Geographical Society (HKGA)
  • Convenor, Asian Low-carbon Universities-cities Network (since 2021)
  • Convenor, Hong Kong Solar Partnership (since 2020)
  • Co-founding Editor, Journal of Asian Energy Studies (JAES), which is an open-access journal; Editorial board member: Urban Transformations Journal, published by Springer (since 2018); Topic Editor: Sustainability, published by MDPI (since 2020)
  1. Research Grant Council's General Research Fund, “Empowering Net-Zero Cities: Unleashing the Full Potential of Smart Data-Enabled Networks and Scalability from energy communities – A Comparative Study of Urban Living Labs (ULLs) in Hong Kong, Seoul, and Bristol”, Grant awarded: HK$1,299,210; Principal Investigator: D. Mah (HKBU), in collaboration with D. Cheung (HKBU), B. Choi (HKBU), K. Chun (University of the West of England, UWE), L. Fogg-Rogers (UWE), H. Kim (Korea Advanced Institute of Science & Technology, KAIST), K. C. Kwok (HKBU), M. Leung (CityUHK), A. Lo (York St. John)，B. McLellan (Kyoto University), N. Ooi (HKBU), A. Siu (Stanford University), Sun-Jin Yun (Seoul National University ); Study period: July 2025 - December 2027 (30 months).

  2. Research Grant Council’s General Research Fund, “Delivering carbon-neutral goals through smart social learning in communities: A cross-cultural analysis of three Asian cities (Kyoto, Seoul and Hong Kong)”, Grant awarded: HK$997,946; Serving as the Principal Investigator, in collaboration with D, Cheung (HKBU), B. Choi (HKBU), H. Kim (KAIST), B. McLellan (Kyoto University), A. Siu (Stanford), S. J. Jun, (Seoul National University; Study period: Jan 2023- Jun 2025 (30 months).

  3. Research Grants Council’s Research Impact Grant, “Exploring the role of big data analytics in promoting smart low-carbon cities: A human centered, community-based, and deep engagement approach in Hong Kong”. Grant awarded: HK$5,700,000; Serving as the Project Coordinator, in collaboration with M. H. Chan (HKBU), D. Cheung (HKBU), B. Choi (HKBU), K. P. Chun (HKBU), Y. K. Guo (HKBU), K. Lo (HKBU), K. Ng (HKBU), Q. Zhou (HKBU); Study period: June 2021 – June 2024.

  4. Research Grant Council (RGC), General Research Fund, “Deliberative Participation, Trust, and Social Learning for Sustainable Energy Transitions (SETs): A Comparative Study of Japan, South Korea, and China”, Grant awarded: HK$1,326,170; Serving as the Principal Investigator, Study period: 2017-2020.

  5. Greenpeace East Asia, “Exploring a Community-based Solution for Enhancing Hong Kong’s Climate Resilience: A Pilot Study of a Climate Resilient Community in Sai Kung”. Grant awarded: HK$100,000; Serving as the Principal Investigator, in collaboration D. Cheung (HKBU), M. Chan (HKBU), B. Choi (HKBU), K. Chun (HKBU), K. Lo (HKBU), K. Ng (HKBU); Study period: July 2020 – December 2021.

  6. Hong Kong Baptist University’s Faculty Niche Research Fund, “Trust and the Smart City”. Grant awarded: HK$933,792; Serving as the Co-Investigator, in collaboration with A. Cole (HKBU), K. Ip (HKBU), E. Tran (HKBU); Study period: June 2020 – May 2022.

  7. Chinese Academy of Engineering Consultancy Project, “The Role and Missions of Hong Kong under Energy Transition of the Greater Bay Area”. Grant awarded: RMB60,000; Serving as the Co-Principal Investigator in collaboration with C. Liao (GIEC), D. Cheung (HKBU), M. Guo (HKBU), K. Lo (HKBU); Study period: January 2020 – June 2021.

  8. Electrical and Mechanical Services Department, “Provision of Services for Facilitating and Deploying the Solar Harvest for Educational Activities”. Grant awarded: HK$198,150; Serving as the Co-Investigator, in collaboration with M. Chan (HKBU), Y. Pang (HKBU); Study period: 2019 – 2020.

  9. Chinese Academy of Engineering Consultancy Project, “The Conditions, Characteristics and Trends of Energy Demand and Supply in Hong Kong under the Guangdong-Hong Kong-Macao Greater Bay Area”. Grant awarded: RMB75,000; Serving as the Co-Principal Investigator in collaboration with C. Liao (GIEC), D. Cheung (HKBU), K. Lo (HKBU); Study period: January 2019 – December 2020.

  10. Policy Innovation and Co-ordination Office’s Public Policy Research Funding Scheme, “Engaging the community to develop a model for sustainable energy futures: A case study of two prospective solar communities in Hong Kong”. Grant awarded: HK$632,500; Serving as the Principal Investigator, in collaboration with K. Lo (HKBU), Q. Zhou (HKBU), M. Leung (CityU), W. Law (HKU), R. Chung (HKU), M. Wolfram (Sungkyunkwan), F. Yeung (Greenpeace); Study period: September 2018 – August 2019.

  11. Research Grants Council’s General Research Fund, “Decentralized Climate Governance and Policy Implementation in China: Unraveling a Paradox”. Grant awarded: HK$757,920; Serving as Co-Investigator, in collaboration with K. Lo (HKBU) and others; Study period: 2019 – 2021.

  12. Hong Kong Baptist University’s Faculty Research Grant (FRG2/17-18/096), “The diversity and critical processes of urban energy transitions through community engagement: An international comparison of London, Freiburg (Germany), New York City, Tokyo, Seoul, Hong Kong and Foshan (China)”. Grant awarded: HK$150,000; Serving as the Principal Investigator, in collaboration with A. Mori (Kyoto University), M. Wolfram (Sungkyunkwan U), S. Fuller (Macquarie U), G. Lepesant (Sciences Po/ CNRS (National Center for Scientific Research, France), Richard Balme (Sciences Po); Study period: July 2018 – December 2019.

  13. Greenpeace East Asia, “Solar Schools in Hong Kong – Potentials and Challenges”. Grant awarded: HK$135,000; Serving as the Principal Investigator, in collaboration with K. Lo (HKBU), M. H. Chan (HKBU), M. Leung (CityU); Study period: February – December 2018.

  14. Research Grant Council’s Early Career Scheme, “Engaging Consumers for a Low-carbon Future: A Comparative Study on the Diffusion of Smart Grids in Japan and China”. Grant awarded: HK$619,000; Serving as the Principal Investigator, in collaboration with A. Siu (Stanford), A. Poh (University of Tokyo), CP. Liao (Guangzhou Institute of Energy Conversion (GIEC), Chinese Academy of Sciences), R. Chung (HKU), P. Hills (Kadoorie Institute, HKU); Study period: October 2014 – March 2017.

  15. Hong Kong Baptist University Faculty of Social Sciences’ 3-Way Partnership Grant Hong Kong Baptist University Faculty of Social Sciences’ 3-Way Partnership Grant, “Deliberative Participation for Enhancing Nuclear Power Decision-making: A Comparative Study of Local Experiences from France, South Korea, and China”. Grant awarded: HK$199,694, Serving as the Principal Investigator, in collaboration with A. Siu (Stanford), L. Deng (Sun Yat-sen), P. Hills (HKBU), Y. Qi (Tsinghua), R. Balme (Sciences Po), T. Lee (Yonsei), X. Fang (Sun Yat-sen); Study period: June 2016 – November 2017.

  16. Greenpeace East Asia and World Wide Fund for Nature (HK), “Attitudes and perceived drivers and barriers to solar policies: Perspectives of stakeholders in Hong Kong”. Serving as the principal investigator, in collaboration with K. Lo (HKBU), P. Hills (HKBU), M. Leung (CityU); Study period: January – December 2016.

  17. CLP Power Hong Kong Ltd., “Potential of Rooftop Photovoltaics in Hong Kong”. Serving as Co-Principal Investigator, in collaboration with M. Leung (CityU), A. Lo (HKU) and P. Hills (HKU). Study period: October 2015 – June 2016.

  18. Hong Kong Baptist University’s Faculty Research Grant (FRG2/12-13/057), “Engaging Consumers for a Low-carbon Future: A Case Study of the Diffusion of Smart Grids in Japan”. Grant awarded: $99,756; Serving as the Principal Investigator, in collaboration with A. Siu (Stanford), A. Poh (University of Tokyo), CP. Liao (Guangzhou Institute of Energy Conversion (GIEC), Chinese Academy of Sciences), R. Chung (HKU), P. Hills (Kadoorie Institute, HKU); Study period: October 2013 – November 2014.

  19. Research Grant Council’s Public Policy Research Grant, “Effective governance for energy security in Hong Kong: improving public engagement and public trust in nuclear power decision-making”. Grant awarded: HK$610,000; Serving as the Principal Investigator, in collaboration with P. Hills (Kadoorie Institute, HKU), J. Tao (City University of Hong Kong), R. Balme (Sciences Po, Paris/ Tsinghua University); Study period: July 2011 – December 2013.

  20. Research Grant Council’s Public Policy Research Grant, “Managing the Transition towards a Low-carbon Economy: Stakeholder Engagement for Technological Environmental Innovation Decision-making in Hong Kong”, Grant awarded: HK$571,950; in collaboration with P. Hills and J. Lam (Kadoorie Institute); Study period: July 2010 – July 2012.

  21. Greenpeace China, a consultancy study titled “Hong Kong Sustainable Energy Future: Technological and Policy Options for Hong Kong-Pearl River Delta Collaboration”. In collaboration with J. Close (School of Energy and Environment, City University of Hong Kong) and P. Hills (Kadoorie Institute); Study period: July 2010 – March 2011.

  22. Greenpeace China, a consultancy study titled “Market Readiness Towards Low Carbon Building in Hong Kong”. In collaboration with S. Lau (Faculty of Architecture, HKU) and P. Hills (Kadoorie Institute); Study period: August 2010 – February 2011.

  23. Oxfam (HK), a consultancy study titled “Hong Kong’s vulnerability to global climate change impacts”. Study period: May – August 2010.
A) Books

Mah, D., Hills, P., Li, V. O. K., Balme, R. (Ed.). (2014). Smart Grid Applications and Developments. London: Springer. doi:10.1007/978-1-4471-6281-0.


B) Book Chapters

Mah, D., Hills, P., Li, V., & Balme, R. (2014). Introduction and Overview. In D. Mah, Hills, P., Li, V. O. K., Balme, R. (Ed.), Smart Grid Applications and Developments (pp. 3-20). London: Springer.

Mah, D., Leung, K. P. Y., & Hills, P. (2014). Smart grids: The Regulatory Challenges. In D. Mah, Hills, P., Li, V. O. K., Balme, R. (Ed.), Smart Grid Applications and Developments (pp. 115-140). London: Springer.


C) International Refereed Journal Papers

Wang, A., & Mah, D.(corresponding author) (2026). A systematic review on varieties, effectiveness and determinants of consumer engagement in the context of electricity market reforms from a European-Asian comparative perspective. Renewable and Sustainable Energy Reviews, 226, 116430.

URL: https://doi.org/10.1016/j.rser.2025.116430

Mah, D., Cheung, D. M. W., Cheung, W. K., Wang, A., Siu, A.W.-H., Leung, M. K. H., Wang, M. Y., Wong, M.W.-M., Lo, K. & Cheung, A.T.-F. (2025). Understanding the up-scaling mechanisms of urban energy transitions: An application of a capital-based framework to a comparative case study of two solar communities in Hong Kong. Energy Research and Social Science, 127, 104164.

URL: https://doi.org/10.1016/j.erss.2025.104164

Kim, H., Caesary, D., Jang, J., & Mah, D. N. y. (2024). Who engages in electricity conservation and to what effect after real-world, high-resolution feedback? An empirical analysis of Korean households with smart meters. Heliyon, 10(17), e36951

URL: https://doi.org/10.1016/j.heliyon.2024.e36951

Lo, K., & Mah, D. N. Y. (2024). State capitalism, fragmented authoritarianism, and the politics of energy policymaking: Policy networks and electricity market liberalization in Guangdong, China. Energy Research & Social Science, 107, 103348.

URL: https://doi.org/10.1016/j.erss.2023.103348

Deng, L., Mah, D., Cheung, D. M. W., & Lo, K. (2023). Civic activism and petition politics in energy transitions: Discursive tactics, networking, and media mobilization in an anti-nuclear movement in China. Energy Research & Social Science, 95, 102889.

URL: https://doi.org/10.1016/j.erss.2022.102889

Cheung, D., Mah, D., Siu, A., McLellan, B. C., Lam, V. & Lee, G. (2022). Understanding Smart Energy Transitions as a New Source of Distrust: The Perspectives of Hong Kong Citizens on the Risks of Regional Intercity Energy Collaboration in the Guangdong-Hong Kong-Macao Greater Bay Area (GBA). China Perspectives (130), 31-41.

URL: https://doi.org/10.4000/chinaperspectives.14083

Mah, D., Cheung, D. M.-w., Lam, V., Siu, A., Sone, Y., & Li, K.-y. (2021) Trust gaps in energy transitions: Japan’s National Deliberative Poll after Fukushima, Environmental Innovation and Societal Transitions 39(2):249-269

URL: https://doi.org/10.1016/j.eist.2021.03.002

Mah, D., Siu, A., Li, K., Sone, Y., & Lam, V. (2021). Evaluating deliberative participation from a social learning perspective: A case study of the 2012 National Energy Deliberative Polling in post-Fukushima Japan. Environmental Policy and Governance.

URL:  https://doi.org/10.1002/eet.1923

Mah, D., Cheung, D. M.-w., Leung, M. K. H., Wang, M. Y., Wong, M., Wai-ming,, Lo, K., & Cheung, A. T.-f. (2021). Policy mixes and the policy learning process of energy transitions: Insight from the feed-in tariff policy and urban community solar in Hong Kong. Energy Policy.

URL: https://doi.org/10.1016/j.enpol.2021.112214

Ngar‐yin Mah, D., Siu, A., Li, K. Y., Sone, Y., & Lam, V. W. Y. (2021). Evaluating deliberative participation from a social learning perspective: A case study of the 2012 National Energy Deliberative Polling in post‐Fukushima Japan. Environmental Policy and Governance, 31(2), 125-141.

URL:  https://doi.org/10.1002/eet.1923

Yip, A. O. N., Mah, D. N. Y., & Barber, L. B. (2020). Revealing hidden energy poverty in Hong Kong: a multi-dimensional framework for examining and understanding energy poverty. Local Environment, 25(7), 473-491.Local Environment, 25(7), 473-491.

URL: https://doi.org/10.1080/13549839.2020.1778661

Mah, D. N.-Y. (2020). Conceptualising government-market dynamics in socio-technical energy transitions: A comparative case study of smart grid developments in China and Japan. Geoforum, 108, 148-168.

URL: https://doi.org/10.1016/j.geoforum.2019.07.025

Mah, D. & Cheung, D. (2020). Conceptualizing Niche–Regime Dynamics of Energy Transitions from a Political Economic Perspective: Insights from Community-Led Urban Solar in Seoul. Sustainability, 12(12), 4818.

URL: https://doi.org/10.3390/su12124818

Yip, A. O.-n., Mah, D. N.-y., & Barber, L. B. (2020). Revealing hidden energy poverty in Hong Kong: a multi-dimensional framework for examining and understanding energy poverty. Local Environment, 25(7), 473-491. URL: https://doi.org/10.1080/13549839.2020.1778661

Castan Broto, V., Mah, D. N.-y., Huang, P., Lo, K., Zhang, F., & Westman, L. (2020). Spatiotemporal perspectives on urban energy transitions: A comparative study of three cities in China. Urban Transformations 2, 11. 

URL: https://doi.org/10.1186/s42854-020-00015-9

Fuller, S., Barber, L. B., & Mah, D. N.-y. (2019). Narratives of energy poverty in Hong Kong. Energy and Buildings, 191, 52-58. URL: https://doi.org/10.1016/j.enbuild.2019.03.015

Mah, D. N.-y. (2019). Community solar energy initiatives in urban energy transitions: A comparative study of Foshan, China and Seoul, South Korea. Energy Research & Social Science, 50, 129-142.

URL: https://doi.org/10.1016/j.erss.2018.11.011

Mah, D. N.-Y., Lam, V., Siu, A., Ye, H., Ogata, S., & Wu, Y.-Y. (2018). Understanding undergraduate students’ perceptions of dynamic pricing policies: An exploratory study of two pilot deliberative pollings (DPs) in Guangzhou, China and Kyoto, Japan. Journal of Cleaner Production, 202, 160-173.

URL: https://doi.org/10.1016/j.jclepro.2018.07.255

Mah, D. N.-y., Wang, G., Lo, K., Leung, M. K. H., Hills, P., & Lo, A. Y. (2018). Barriers and policy enablers for solar photovoltaics (PV) in cities: Perspectives of potential adopters in Hong Kong. Renewable and Sustainable Energy Reviews, 92, 921-936.

URL: https://doi.org/10.1016/j.rser.2018.04.041

Lo, K., Mah, D. N.-Y., Wang, G., Leung, M. K. H., Lo, A. Y., & Hills, P. (2018). Barriers to adopting solar photovoltaic systems in Hong Kong. Energy & Environment. URL: https://doi.org/10.1177/0958305X18757402

Mah, D., Wu, Y., & Hills, P. (2017). “Explaining the role of incumbent utilities in sustainable energy transitions: A case study of the smart grid development in China”. Energy Policy, 109, 794-806.

URL: https://doi.org/10.1016/j.enpol.2017.06.059

Mah, D., and Hills, P. (2014). “Participatory governance for energy policy-making: A case study of the UK nuclear consultation in 2007”. Energy Policy, 74, 340-351.

URL: https://doi.org/10.1016/j.enpol.2014.08.002

Mah, D., and Hills, P. (2014). “Policy learning and central-local relations: A case study of the pricing policies for wind energy in China (from 1994 to 2009)”. Environmental Policy and Governance. Special Issue: Multi-level Governance and the Environment: Intergovernmental Relations and Innovation in Environmental Policy, 24(3), 216-232. May/June 2014.

URL:  https://doi.org/10.1002/eet.1639

Mah, D., Hills, P., Tao, J., (2014). “Risk perception, trust and public engagement of nuclear decision-making: Results of a Hong Kong survey and policy implications”. Energy Policy, 73, 368-390.

URL: https://doi.org/10.1016/j.enpol.2014.05.019

Mah, D., and Hills, P. (2014). “An international review of local governance for climate change: Implications for Hong Kong”. Local Environment.

URL: https://doi.org/10.1080/13549839.2014.920313

Mah, D. and Hills, P. (2014), “Collaborative governance for technological innovation: a comparative case-study of wind energy in Xinjiang”. Environment and Planning C: Government and Policy, 32(3), 509-529.

URL: https://doi.org/10.1068/c11101

Mah, D., Wu, YY., Ip, J., Hills, P. (2013), “The role of the state in sustainable energy transitions: A case study of large smart grid demonstration projects in Japan”, Energy Policy, 63, 726-737.

URL: https://doi.org/10.1016/j.enpol.2013.07.106

Mah, D., Van der Vleuten, J., Hills, P. and Tao, J., (2012). “Consumer perceptions of smart grid development: Results of a Hong Kong Survey and policy implications”, Energy Policy, 49, 204-216.

URL: https://doi.org/10.1016/j.enpol.2012.05.055

Mah, D., van der Vleuten, J., Ip, J. and Hills, P. (2012) “Governing the transition of socio-technical systems: a case study of the development of smart grids in Korea”, Energy Policy, 45: 133-141.

URL: https://doi.org/10.1016/j.enpol.2012.02.005

Mah, D. and Hills, P. (2012) “Collaborative Governance for Sustainable Development: Wind Resource Assessment in Xinjiang and Guangdong Provinces, China”, Sustainable Development (a SSCI journal), 20(2), 85–97.

URL: https://doi.org/10.1002/sd.466

Tao, J. and Mah, D. (2009), “Between Market and State: Dilemmas of Environmental Governance in China’s SO2 Emission Trading”, Environment and Planning C: Government and Policy, 27: 175-188.

URL: https://doi.org/10.1068/c0768

Mah, D. and Hills, P. (2008), “Central-local Relations and Pricing Policies for Wind Energy in China”, The China Review, 8 (2): 261-293.

URL: https://www.jstor.org/stable/23462745

D) Consulting Reports/ Public Studies Reports (Selected)

Mah, D., Cheung, D. M.-w., Wong, M. W.-m., Wang, M. Y., & Lee, G. H.-f. (2020). Engaging the Community to Develop a Model for Sustainable Energy Futures: A Case Study of Two Prospective Solar Communities in Hong Kong - Final Report. Hong Kong: Policy Innovation and Co-ordination Office, HKSAR Government. (Download)

Mah, D., K. Lo, & P. Hills. (2017). Hong Kong’s Solar PV Future: Stakeholder Perspectives (A Study Report). Hong Kong: Greenpeace; Worldwide Fund for Nature.

Mah, D., Wang, G., Lo, K., Hills, P., & Lo, A. Y. H. (2016). Policy Analysis on the Potential of Rooftop PV in Hong Kong. Hong Kong: CLP Power Hong Kong Limited.

Mah, D. & Hills, P. (2013), Opportunities, Drivers and Barriers to Electricity Market Reform in Hong Kong: Perspectives of Large Electricity Users. Hong Kong: Greenpeace East Asia (a commissioned study).

Mah, D. & Hills, P. (2010), Hong Kong’s Vulnerability to Global Climate Change Impacts: An Oxfam Report on a 2010 Public Survey and Policy Recommendations. Hong Kong: Oxfam. (Download)